Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days.  Orders are all printed on demand and after the order is placed.  Each item will take additional time to be created before being shipped out to you, the customer.  Orders are not shipped or delivered on weekends or holidays.

Due to Covid, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.  Expect most items to arrive in 5-14 days but some may extend to 21 days.

Shipping rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. All orders are shipped via USPS, UPS or Fedex.

Shipping rates vary based on the weight of your purchase(s):

Delivery delays can occasionally occur.

All items are printed and shipped from The United States, delivery times will vary based on delivery address. Average delivery time is 5-14 days.

Shipment to P.O. boxes or APO/FPO addresses

For most items we can ship to P.O. boxes. We do not ship to APO/FPO addresses at this time. Rox & Coco ships to addresses within the contiguous United States (Mainland). This does not include Alaska, Hawaii, or any other territories under the control of the United States. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes

Rox and Coco is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Rox and Coco is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the contiguous U.S.

Store Contact Information

Roxanne Collins

5243 Fortune Drive, Toledo, OH 43537

Phone: 419-450-8263

Email: customercare@roxandcoco.com